Policies and Guidelines

Review information about purchases, class participation, event policies, and general guidelines.

Paper Escapades: Terms of Service & Policies

Last updated: January 24, 2026

1. Overview

Paper Escapades operates this website. Throughout these Terms of Service, “we,” “us,” and “our” refer to Paper Escapades. By accessing our website, purchasing products, or using any features or services offered through the site (the “Services”), you agree to comply with and be bound by these Terms of Service and all related policies.

If you do not agree with any part of these Terms, you must discontinue use of the Site and our Services.

We may update these Terms at any time by posting changes on this page. Your continued use of the Site after updates are posted constitutes acceptance of the revised terms.

Our online store is hosted through GoDaddy, which provides the platform that enables us to offer products and services to you.

2. Online Store Terms

By using our website, you confirm that you are of legal age in your province or territory of residence, or that you have provided consent for any minor dependents to use the Site under your supervision.

You agree not to use our products or services for any unlawful or unauthorized purpose. You must not transmit malware, viruses, or harmful code.

Any violation of these Terms may result in immediate termination of your access to the Services.

3. General Conditions

We reserve the right to refuse service to anyone at any time. You understand that certain content you submit (excluding payment information) may be transferred over various networks and modified to meet technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, sell, or exploit any part of the Services without our express written permission.

4. Accuracy, Completeness & Timeliness of Information

We strive to provide accurate and current information, but we cannot guarantee that all content on the Site is complete, up-to-date, or error-free. Information on the Site is provided for general purposes only. We may update or modify content at any time without obligation to do so.

5. Modifications to Services & Pricing

Prices for our products may change without notice. We may modify, suspend, or discontinue any part of the Services at any time. We are not liable for any changes or interruptions.

6. Products & Services

Some products or Services may be available exclusively online and may have limited quantities. Availability, return eligibility, and exchange options are governed by our Refund Policy.

We make every effort to display product images and colours accurately, but we cannot guarantee that your device’s display will reflect colours precisely.

We may limit sales of products or services to specific individuals, regions, or jurisdictions at our discretion.

7. Billing & Account Information

We reserve the right to decline or cancel any order. We may limit purchases made under the same customer account, payment method, or billing/shipping address. If an order is modified or cancelled, we may attempt to notify you using the contact information provided at checkout. You agree to provide accurate and current information for all purchases and to promptly update your account details as needed.

8. Optional Third-Party Tools

We may provide access to third-party tools or features. These tools are offered “as is” and “as available,” without warranties or endorsements. Your use of third-party tools is entirely at your own discretion and subject to the terms of the third-party provider.

9. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites and are not liable for any damages arising from their use.

Please review third-party policies before engaging in any transactions.

10. User Comments & Submissions

If you submit ideas, suggestions, or other materials to us—whether requested or voluntarily—you grant Paper Escapades the unrestricted right to use, edit, publish, and distribute such content without obligation to compensate you.

You agree that your submissions will not violate the rights of others or contain unlawful, harmful, or inappropriate content.

11. Personal Information

Your submission of personal information is governed by our Privacy Policy (see below).

12. Errors, Inaccuracies & Omissions

Occasionally, information on the Site may contain errors or omissions related to product descriptions, pricing, promotions, shipping charges, or availability. We

reserve the right to correct such errors at any time.

13. Prohibited Uses

You may not use the Site or its content for:

  • Unlawful activities
  • Violating laws or regulations
  • Infringing on intellectual property
  • Harassing or harming others
  • Submitting false information
  • Uploading malicious code
  • Collecting personal information without consent
  • Spamming or scraping
  • Obscene or immoral purposes
  • Interfering with security features

We may terminate your access for violating any prohibited use.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Services will be uninterrupted, secure, or error-free. All products and Services are provided “as is” and “as available.” To the fullest extent permitted by law, Paper Escapades is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or Services.

15. Indemnification

You agree to indemnify and hold harmless Paper Escapades and its affiliates from any claims arising from your breach of these Terms or violation of any law or

third-party rights.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

17. Termination

These Terms remain in effect unless terminated by either you or us. We may terminate your access at any time if you violate these Terms.

18. Entire Agreement

These Terms, along with any posted policies, constitute the entire agreement between you and Paper Escapades.

19. Governing Law

These Terms are governed by the laws of Canada and the province of British Columbia.

20. Changes to Terms

You can review the most current version of these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

21. Contact Information

For questions about these Terms, contact:

Privacy Policy

Last updated: January 24, 2026

1. Introduction

This Privacy Policy explains how Paper Escapades collects, uses, and shares your personal information when you visit our website, make a purchase, or interact with our Services.

By using the Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information in the following ways:

A. Information You Provide

  • Name, address, email, phone number
  • Billing and shipping information
  • Account login details
  • Messages or inquiries you send us

B. Information Collected Automatically

  • IP address
  • Device and browser details
  • Pages viewed and interaction patterns
  • Cookies and similar technologies

C. Information from Third Parties

  • Payment processors
  • Hosting providers
  • Marketing or analytics partners

3. How We Use Your Information

  • We use your information to:
  • Process and fulfill orders
  • Manage your account
  • Communicate about purchases or classes
  • Provide customer support
  • Improve our Services
  • Send marketing communications (you may opt out)
  • Detect and prevent fraud

4. Cookies

We use cookies to improve your experience, analyze traffic, and support marketing. You may disable cookies in your browser, but some features may not function properly. We recognize Global Privacy Control (GPC) signals.

5. How We Disclose Information

We may share your information with:

  • Service providers (hosting, payment processing, shipping, analytics)
  • Marketing partners
  • Affiliates
  • Legal authorities, when required
  • Third party when you authorize sharing

We do not disclose sensitive personal information without consent.

6. Third-Party Websites

Links to external websites are provided for convenience. We are not responsible for their content or privacy practices.

7. Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16.

8. Security & Retention

We take reasonable steps to protect your information, but we cannot guarantee absolute security.

We retain information only as long as necessary for operational or legal purposes.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your information
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Restrict processing
  • Opt out of marketing

To exercise your rights, contact us using the details below.

10. Complaints

If you have concerns about our privacy practices, please contact us. You may also have the right to contact your local privacy authority.

11. International Users

Your information may be processed outside your home country. We take steps to ensure appropriate protections are in place.

12. Contact

For privacy-related questions:

chantal@paperescapades.com

Paper Escapades

4-2133 151A Street
Surrey, BC V4A 7C6

Refund Policy

Class kits are final sale and not eligible for refunds or exchanges. If your order arrives damaged or incorrect, please contact us as soon as possible so we can assist.

Shipping Policy

We aim to ship orders promptly and ensure class kits arrive in time for scheduled events. Delays may occur due to circumstances beyond our control, including postal disruptions, weather events, courier delays, or supply delays.